Privacy Policy

Last Updated: 1 November 2026

At Anwar Al Mohammediya Computers , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable regulations. We encourage you to review this page periodically to stay informed about how we protect your information.

1. Information We Collect

We may collect personal information from you when you browse our website, create an account, place an order, subscribe to our newsletter, contact us, or interact with our services.

The information we collect may include:

  • Personal Information: Your first name, last name, and other details you provide when creating an account or placing an order.

  • Contact Information: Your email address, phone number, billing address, and delivery address.

  • Order Information: Details of products purchased, order history, payment status, delivery preferences, and transaction-related information.

  • Account Information: Login details and information associated with your customer account.

  • Communication Information: Messages, enquiries, feedback, and other information you provide when contacting our customer support team.

  • Technical Information: Your IP address, browser type, device information, operating system, and website usage data.

  • Website Activity: Information about the pages you visit, products you view, searches you make, and how you interact with our website.

We may also collect certain information automatically through cookies and similar technologies when you browse our website.

Providing personal information is generally voluntary; however, certain information may be necessary to process orders, arrange deliveries, or provide specific services.

2. How We Use Your Information

We use the information collected for legitimate business purposes, including:

  • Processing and managing your orders and purchases.

  • Confirming payments and providing order-related updates.

  • Arranging product deliveries and communicating delivery details.

  • Creating and managing customer accounts.

  • Responding to enquiries, complaints, and customer support requests.

  • Providing information about products, services, promotions, and special offers where permitted.

  • Improving our website, products, services, and overall shopping experience.

  • Understanding customer preferences and analysing website performance.

  • Preventing fraudulent transactions and protecting our website.

  • Maintaining business, accounting, and transaction records.

  • Complying with applicable legal and regulatory requirements.

3. Marketing and Promotional Communications

We may use your contact information to inform you about new products, special offers, promotions, discounts, and other updates that may be relevant to your interests.

You can opt out of receiving promotional emails at any time by using the unsubscribe link included in our marketing emails or by contacting us directly.

Please note that opting out of marketing communications will not prevent us from sending essential messages relating to your purchases, orders, deliveries, or customer service enquiries.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties.

However, we may share certain information with trusted third parties when necessary to operate our business and provide our services. These may include:

  • Payment Service Providers: To securely process payments and transactions.

  • Delivery and Logistics Companies: To arrange and complete the delivery of your orders.

  • Website and E-commerce Service Providers: To operate, maintain, and improve our website and online store.

  • Technical and Analytics Providers: To understand website usage, improve performance, and identify technical issues.

  • Legal and Regulatory Authorities: Where disclosure is required by applicable laws, regulations, or legal proceedings.

These third parties may access only the information necessary to perform their respective services and are expected to handle such information responsibly.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies are small text files stored on your device that help websites recognise visitors and remember certain preferences.

We may use cookies to:

  • Remember your shopping cart and selected products.

  • Maintain your login session and account preferences.

  • Understand how visitors use our website.

  • Analyse website traffic and performance.

  • Improve website functionality and user experience.

  • Support relevant advertising and marketing activities, where applicable.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

6. Storage and Security of Information

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Our website and online store may rely on third-party service providers and secure systems to process and store information.

Although we take reasonable precautions to protect your data, no method of electronic transmission or internet storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through our website.

7. Data Retention

We retain your personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and meeting applicable legal and regulatory obligations.

When personal information is no longer required, we will take reasonable steps to delete, anonymise, or securely dispose of it, subject to any applicable retention requirements.

8. Access, Amendment, and Deletion of Personal Information

You may contact us to request access to, correction of, or deletion of your personal information held by us, subject to applicable laws and legitimate business requirements.

If you wish to update your personal details, request account deletion, or enquire about the information we hold about you, please contact us using the details provided below.

We will review and respond to your request within a reasonable period. Certain information may need to be retained where required for legal, accounting, security, or legitimate business purposes.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services. These websites operate independently and may have their own privacy policies and terms of use.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on this page, along with an updated revision date.

Your continued use of our website after any changes are published indicates your acknowledgement of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal information we hold about you, please contact us:

Anwar Al Mohammediya Computers

We will be happy to assist you with your privacy-related enquiries.