Term & Conditions

Last Updated: 1 November 2026

Welcome to Anwar Al Mohammediya Computers. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through our online store.

Throughout these Terms & Conditions, the words "we", "us", and "our" refer to Anwar Al Mohammediya Computers, while "you", "your", and "Customer" refer to anyone accessing our website or purchasing products from us.

By accessing our website, creating an account, or placing an order, you acknowledge that you have read and understood these Terms & Conditions and agree to be bound by them, subject to applicable laws and regulations.

1. General Terms

1.1. These Terms & Conditions apply to all visitors, customers, and users of our website.

1.2. We reserve the right to update, modify, or revise these Terms & Conditions at any time. Any changes will become effective once published on our website.

1.3. Customers are encouraged to review these Terms & Conditions periodically to remain informed of any updates.

1.4. We reserve the right to refuse or cancel orders where reasonably necessary, including in cases of suspected fraudulent activity, pricing errors, product unavailability, or other legitimate business reasons, subject to applicable consumer protection laws.

2. Products and Availability

2.1. Anwar Al Mohammediya Computers offers various computer products, networking equipment, IT accessories, electronic devices, and related products through its website.

2.2. All products displayed on our website are subject to availability. Product listings do not guarantee that a particular item will always be in stock.

2.3. We reserve the right to discontinue, modify, or update product listings without prior notice.

2.4. Product specifications, features, and compatibility information are generally based on information provided by the respective manufacturers. Customers are encouraged to review product specifications carefully before placing an order.

2.5. Certain products may require professional installation, configuration, or technical knowledge. Customers are responsible for ensuring that the selected products are suitable for their intended applications.

3. Pricing and Payments

3.1. All product prices displayed on our website are stated in the currency indicated at checkout.

3.2. Prices, promotions, and discounts may change without prior notice. Any price changes will not affect orders that have already been confirmed, except where a correction is required due to an obvious pricing error.

3.3. The total amount payable, including any applicable delivery charges or other fees, will be displayed during the checkout process before the order is submitted.

3.4. We accept the payment methods made available on our website at the time of purchase.

3.5. Orders may be subject to payment verification before processing or dispatch.

3.6. We reserve the right to cancel an order where payment is unsuccessful, unauthorised, or reasonably suspected to be fraudulent. Any payment already collected for a cancelled order will be refunded as applicable.

4. Orders and Order Confirmation

4.1. Customers may place orders through our website by selecting their desired products and completing the checkout process.

4.2. After submitting an order, customers may receive an order confirmation through the contact details provided during checkout.

4.3. An order confirmation acknowledges receipt of the order and does not necessarily constitute final acceptance where further payment verification, stock confirmation, or other processing is required.

4.4. Customers are responsible for ensuring that all information provided during checkout, including their name, contact number, email address, and delivery address, is accurate and complete.

4.5. We reserve the right to contact customers for additional information or verification when reasonably necessary to process an order.

5. Cancellation of Orders

5.1. Customers who wish to cancel an order should contact us as soon as possible using the contact information provided on our website.

5.2. Cancellation requests will be considered based on the order's processing, preparation, and delivery status.

5.3. Orders that have already been dispatched or delivered may no longer be eligible for cancellation and may instead be subject to our Return & Refund Policy.

5.4. We reserve the right to cancel orders in circumstances such as product unavailability, incorrect pricing, payment verification issues, or suspected fraudulent transactions.

5.5. Where an order is cancelled after payment has been collected, any applicable refund will be processed in accordance with our Return & Refund Policy and applicable laws.

6. Warranty Terms and Conditions

6.1. Products sold by Anwar Al Mohammediya Computers may be covered by warranties provided by their respective manufacturers, distributors, or authorised service centres. Warranty coverage, duration, and conditions may vary depending on the product and brand.

6.2. Customers should refer to the warranty documentation supplied with the product or contact us to confirm the applicable warranty coverage.

6.3. Warranty claims may be handled by the respective manufacturer, distributor, or authorised service centre, depending on the brand and product. We may assist customers in directing warranty enquiries to the appropriate service provider.

6.4. Unless otherwise stated, manufacturer warranty coverage generally does not include damage or faults resulting from:

• Negligence, misuse, or abuse of the product.

• Improper installation, handling, or operation.

• Physical damage, accidental breakage, or liquid spillage.

• Unauthorised repairs, modifications, or tampering.

• Electrical damage caused by unsuitable power supplies, voltage fluctuations, or improper connections.

• Normal wear and tear or damage resulting from failure to follow manufacturer instructions.

6.5. Warranty coverage does not generally include the loss, corruption, or recovery of personal data stored on a product. Customers are responsible for backing up their data before submitting devices for inspection, servicing, or repair.

6.6. Repairs requested after the applicable warranty period may be subject to service charges, parts costs, and other applicable fees.

6.7. Where a product is covered by a warranty issued by us as an authorised distributor or agent, and the product cannot be repaired under the applicable warranty conditions, a replacement or alternative resolution may be offered in accordance with the relevant warranty terms and applicable consumer protection laws.

6.8. Any replacement product, where applicable, will generally be of the same model. If the same model is unavailable, an alternative product may be offered, with any price difference handled by mutual agreement.

6.9. Nothing in this section limits any warranty or consumer rights that customers are entitled to under applicable laws.

7. Delivery

7.1. We currently arrange deliveries within Kuwait, subject to the delivery areas and options available at the time of purchase.

7.2. Delivery charges, estimated delivery periods, and available delivery options will be displayed or communicated to customers during the ordering process.

7.3. We will make reasonable efforts to process and deliver confirmed orders within the estimated delivery period. However, actual delivery times may vary depending on the delivery location, product availability, courier schedules, public holidays, weather conditions, and other circumstances beyond our reasonable control.

7.4. Customers are responsible for providing accurate and complete delivery details, including:

• Governorate.

• Area and block number.

• Street and building number.

• Floor and apartment number, where applicable.

• Contact person's name and telephone number.

• Any additional directions necessary to complete delivery.

7.5. We or our appointed delivery partners may contact customers before delivery to coordinate a suitable delivery time.

7.6. Customers should ensure that someone is available at the specified delivery address to receive the order.

7.7. If the customer or an authorised recipient is unavailable at the delivery address, the delivery may be rescheduled. Additional delivery charges may apply where permitted and communicated to the customer.

7.8. Customers wishing to change their delivery address or request a different delivery schedule after order confirmation must contact us as soon as possible. Such changes are subject to the order's delivery status and our approval.

7.9. We may request reasonable identification or order verification before handing over an order to protect customers and prevent unauthorised collection.

7.10. Customers are encouraged to inspect their orders upon delivery and report any visible damage, missing items, or incorrect products as soon as possible.

7.11. Any delivery delays or unsuccessful delivery attempts will be communicated to the customer where reasonably possible.

8. Product Descriptions and Images

8.1. We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate and up to date.

8.2. Product images are provided for illustrative purposes and may occasionally differ from the actual product due to manufacturer updates, packaging changes, colour variations, or display settings.

8.3. Manufacturers may update product designs, specifications, packaging, or features without prior notice. Where such changes materially affect the product being offered, we will take reasonable steps to inform customers.

8.4. In the event of an error or discrepancy in product information, including pricing, specifications, descriptions, or images, we reserve the right to correct the information and contact affected customers before proceeding with the order.

8.5. If an order cannot reasonably be fulfilled due to a material listing error or product unavailability, we may cancel the affected order and arrange an appropriate refund where payment has already been collected, subject to applicable laws.

8.6. Customers should contact us before purchasing if they require clarification regarding product specifications, compatibility, dimensions, technical features, or suitability for a particular application.

9. Limitation of Liability

9.1. We make reasonable efforts to ensure that our website operates properly and that the information provided is accurate. However, we do not guarantee uninterrupted or error-free website availability.

9.2. To the fullest extent permitted by applicable law, Anwar Al Mohammediya Computers shall not be responsible for indirect or consequential losses arising from the use of our website or products, including loss of profits, business interruption, or loss of data.

9.3. Customers are responsible for using products in accordance with the manufacturer's instructions, specifications, and safety guidelines.

9.4. We shall not be responsible for damage resulting from improper install